Multiplayer AI: The Shift from Smarter Individuals to a Smarter Company
Work is a team sport. We can get good results working alone, but when a team gets in a room and focuses on the same problem at the same time, something changes. It can be a real power-up. Slack has fueled that kind of collaboration for a decade. Today, Slack is evolving into what we […]
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Salesforce’s Agentic CX Vision: 8 Dreamforce Announcements CX Leaders Need to Act On
Getting to ROI: How Brands Turn Cost Centers into Revenue Engines with AI
Key Takeaways Salesforce customers across industries recently described their agentic rollouts, sharing what worked, what surprised them, and what they’d tell others just getting started on their own AI journeys. A clear pattern emerged. Customers seeing real results don’t just deploy. They listen to their users, define success, and build the guardrails to sustain it. […]
Salesforce has built the TSA a new AI agent to make travelling less awful for everyone
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Leading from the front: How BetterHelp’s Chief Growth Officer is building an AI-native marketing engine
Sara Brooks, Chief Growth Officer at BetterHelp, shares how her team built their brand into every AI agent, and why adoption starts with a leader willing to do the work themselves. The post Leading from the front: How BetterHelp’s Chief Growth Officer is building an AI-native marketing engine appeared first on WRITER .
Gemini connectors: How to connect Gemini Enterprise to the rest of your tech stack
Gemini is everywhere in Google apps: it can read your emails, pull in data from your calendar, and find that file you accidentally saved to your work Drive. But no matter how much of your work is in Google, there are always other apps you'll need Gemini to access: things like your CRM, project management tool, marketing automation platform, and help desk, to name a few. Gemini connectors add a…
How Higher Ed Is Putting AI Agents to Work
At Penn State and DePaul University, AI agents are doing more than automating administrative work. By using AI to connect fragmented data and handle routine tasks, colleges can rethink how they support students in their educational journeys.
Building Production Agents with Jev and LangGraph
See how LangGraph orchestrates Jev, TypeSafe AI's decision model, to build faster, cheaper production agents.