AWS End User Messaging now supports voice calling on WhatsApp
From the source: Amazon Web Services Blog
AWS End User Messaging now lets businesses place and receive voice calls with their customers directly inside WhatsApp, using the same verified business identity they already use for messaging. With WhatsApp voice calling, a conversation can move seamlessly from a chat thread to a voice call without switching to a separate channel or application, so context is never lost and customers stay in the…
Read the full story on Amazon Web Services BlogAsk the square
The story is what was announced. If it raises a question for your team, ask the people who run this technology day to day. Your post links back to this story, so the next reader finds it too.
Recent threads in Cloud Infrastructure
What is the one cloud architecture decision you would undo if you could?
Account structure, networking, region choice, managed-service lock-in: the lessons that cost the most are the most useful to others.
Primary cloud strategy for FY27?
Which best describes your organisation’s direction for the next 12 months?
Something wrong or out of date? Suggest a correction. We reply within 5 business days.
More from Amazon Web Services
Recent updates from Amazon Web Services, so you can tell whether this is a one-off or part of a pattern.
More in Cloud Infrastructure
What other companies in Cloud Infrastructure are doing. The category page shows who’s active, side by side.
