How are you evaluating AI features in your ERP/CRM suites?
Vendors are bundling copilots into every suite. How are you deciding what to switch on, and how are you measuring value?
Evaluating Enterprise Applications this quarter? This page brings together what changed, which companies are most active, what practitioners are asking and how to build a shortlist.
CRM, ERP and business applications, and how AI agents and low-code tools are changing the way they are built and used.
Start with the news. These are the Enterprise Applications stories getting the most attention right now, so you know what has shifted before you talk to anyone.
Multi-location home health and hospice accounting software should let each new branch join your existing close. Learn how entities and dimensions do it. The post Home health and hospice finance: adding branches without adding close days appeared first on Sage Advice US .
Joule Work and the SAP Business AI Platform provide an out-of-the-box competitive advantage for the AI era.
The next phase of supply chain AI needs to help organizations turn insights into action.
Imagine you run a 158-year-old transport company with 500 lorries on the road. Your IT meets industry standards, and you’re insured against cyberattacks. Then one morning, everything locks. Your data is encrypted, and a note is waiting: “If you’re reading this it means the internal infrastructure of your company is fully or partially dead.”...
Your new software works. But why isn't anyone using it yet?This is a common puzzle most change managers struggle to solve. In large organizations, optimizing workflows to improve efficiency is a continuous process, so companies are always looking for better tools to simplify and automate repetitive work.The process begins with evaluation, countless...
Managing end-of-year filing for limited companies in the UK is often expensive and multi-layered. Between tracking day-to-day transactions and filing Year-End Statutory Accounts and Corporation Tax (CT600), small business owners and the accounting/bookkeeping fraternity managing their filing are frequently forced into high software tiers or...
Staffing never stands still. Between sourcing candidates, juggling client requirements, and keeping hiring on track across job orders, every touchpoint matters.With the latest updates this hiring season, Zoho Recruit helps staffing teams connect with talent, adapt hiring workflows, and keep recruitment moving. Here are nine updates to help you...
Those stories keep returning to the same names. These are the companies we track in this category; each profile has its news, solutions and published reviews.
SAP is a German enterprise software company, SAP SE, headquartered in Walldorf, Germany, and founded in 1972. It sells enterprise resource planning software, notably SAP S/4HANA Cloud, along with the SAP HANA database, SAP Business Technology Platform, SAP Business Data Cloud, the Joule AI copilot and agents, SuccessFactors, Ariba, Concur and Signavio. SAP is listed in Frankfurt and on the NYSE.
Oracle is an enterprise software and cloud company known for Oracle Database, Oracle Cloud Infrastructure (OCI), Oracle Fusion Cloud Applications, NetSuite, MySQL and Java. It serves enterprises and governments with databases, ERP, HCM and industry applications, and cloud infrastructure for AI training and inference. Founded in 1977 by Larry Ellison, Bob Miner and Ed Oates, Oracle is listed on the NYSE and headquartered in Austin, Texas.
Microsoft is a global technology company whose enterprise portfolio spans the Azure cloud platform, Microsoft 365 productivity software, Dynamics 365 business applications, security products and developer tools such as GitHub. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is one of the largest providers of cloud and AI services to businesses.
Salesforce is a US enterprise software company headquartered in San Francisco, California, founded in 1999. It sells customer relationship management (CRM) applications including Sales Cloud, Service Cloud and Marketing Cloud, the Agentforce AI agent platform, Data Cloud, Tableau analytics, MuleSoft integration, Slack and Informatica data management. Salesforce is listed on the New York Stock Exchange.
Workday is a US enterprise cloud applications company founded in 2005 by Dave Duffield and Aneel Bhusri and headquartered in Pleasanton, California. It sells software for human capital management, financial management, spend management and planning (Adaptive Planning), with AI agents built into its platform, to medium and large organisations. Workday is listed on Nasdaq.
ServiceNow is a US enterprise software company headquartered in Santa Clara, California, founded in 2004 by Fred Luddy. Its ServiceNow AI Platform automates workflows across IT service management, IT operations, security, customer service, HR and field service, with AI agents, low-code app building and observability capabilities. ServiceNow is listed on the New York Stock Exchange.
Adobe is a US software company founded in 1982 by John Warnock and Charles Geschke and headquartered in San Jose, California. It sells Creative Cloud (Photoshop, Illustrator, Premiere Pro), Document Cloud (Acrobat, PDF), Adobe Experience Cloud for marketing and customer experience, and Firefly generative AI models to creative professionals, businesses and enterprises.
Infor is a US enterprise software company that provides industry-specific cloud ERP and business applications, sold as CloudSuites for sectors such as manufacturing, distribution, healthcare, hospitality and the public sector. Its products run on the Infor OS platform and AWS. Founded in 2002 and headquartered in New York City, Infor has been a wholly owned subsidiary of Koch Industries since 2020.
IFS is a Swedish enterprise software company providing IFS Cloud, a single platform for enterprise resource planning (ERP), enterprise asset management (EAM) and field service management (FSM), with industrial AI capabilities. It serves asset-intensive and service-centric industries such as aerospace and defence, energy and utilities, manufacturing and construction. Founded in 1983 in Linköping, Sweden, IFS is privately owned by investors including EQT and Hg.
Epicor is an enterprise software company headquartered in Austin, Texas, providing industry-specific ERP and business management software for manufacturing, distribution, retail and automotive aftermarket businesses. Its products include Epicor Kinetic, Prophet 21, Eclipse and BisTrack, offered as cloud and on-premises solutions. Epicor is privately owned by investment firm Clayton, Dubilier & Rice, which acquired it from KKR in 2020.
HubSpot is a US software company that provides an AI-powered customer platform for marketing, sales, customer service, content and operations, built around a shared CRM. Its products include Marketing Hub, Sales Hub, Service Hub, Content Hub, Data Hub and Commerce Hub, with AI features branded Breeze. Founded in 2006 by Brian Halligan and Dharmesh Shah, HubSpot is headquartered in Cambridge, Massachusetts, and listed on the NYSE.
Zoho is an Indian software company, Zoho Corporation, founded in 1996 as AdventNet by Sridhar Vembu and Tony Thomas and headquartered in Chennai, Tamil Nadu. It sells a broad suite of cloud business applications, including Zoho CRM, Zoho Books, Zoho Workplace and the Zoho One bundle, and IT management software through its ManageEngine division. Zoho is privately held and has never taken external funding.
UKG is a US human capital management (HCM) and workforce management software company formed in 2020 by the merger of Ultimate Software and Kronos Incorporated, with headquarters in Weston, Florida and Lowell, Massachusetts. Its products include UKG Pro for HR and payroll, UKG Pro Workforce Management, and UKG Ready for smaller organisations. UKG is privately held, with Hellman & Friedman among its major investors.
Sage is a British software company, The Sage Group plc, headquartered in Newcastle upon Tyne, England, and founded in 1981. It sells accounting, financial management, payroll and HR software to small and medium-sized businesses, including Sage Intacct, Sage Accounting, Sage 50, Sage 200, Sage X3 and Sage HR. Sage is listed on the London Stock Exchange.
Dayforce is a human capital management software company headquartered in Minneapolis, Minnesota. Its cloud platform, also named Dayforce, combines payroll, HR, workforce management, benefits and talent management on a single application with continuous payroll calculation. Formerly Ceridian HCM Holding Inc., the company renamed itself Dayforce in 2024. Thoma Bravo completed its acquisition of Dayforce in February 2026, taking the company private.
Coupa is a business spend management software company founded in 2006 and headquartered in San Mateo, California. Its cloud platform covers procurement, invoicing, expense management, supplier management, contract management and treasury, helping organisations control and analyse spending. Coupa was listed on Nasdaq from 2016 until private equity firm Thoma Bravo completed its acquisition of the company in 2023.
Veeva Systems is a US cloud software company for the life sciences industry, founded in 2007 and headquartered in Pleasanton, California. Its Veeva Development Cloud supports clinical, regulatory, quality and safety processes, while Veeva Commercial Cloud, including Vault CRM, supports sales and marketing, alongside data products such as OpenData. Veeva is listed on the New York Stock Exchange and is a public benefit corporation.
Freshworks is a SaaS company that provides customer service and IT service management software, including Freshdesk, Freshservice and Freshsales, with AI capabilities branded Freddy AI. It serves small, mid-sized and enterprise businesses. Founded in 2010 in Chennai, India, as Freshdesk by Girish Mathrubootham and Shan Krishnasamy, Freshworks is headquartered in San Mateo, California, and listed on Nasdaq.
Zendesk is a customer service software company founded in 2007 in Copenhagen, Denmark, by Mikkel Svane, Morten Primdahl and Alexander Aghassipour, and headquartered in San Francisco. It sells a cloud customer service platform covering ticketing, messaging, voice, help centres, AI agents and workforce engagement. Zendesk has been privately held since 2022, when Hellman & Friedman and Permira acquired it.
Atlassian is a software company founded in Sydney, Australia, in 2002 by Mike Cannon-Brookes and Scott Farquhar. It sells team collaboration and software development tools including Jira, Confluence, Jira Service Management, Bitbucket, Loom and the Rovo AI platform, delivered mainly through Atlassian Cloud. Atlassian is listed on Nasdaq and redomiciled to the United States in 2022.
Vendor news only tells you half of it. This is what people working in Enterprise Applications are discussing and asking each other.
Vendors are bundling copilots into every suite. How are you deciding what to switch on, and how are you measuring value?
Best-of-breed SaaS stitched together, or consolidating on fewer platforms? What is driving your direction?
With the news, the companies and the open questions in view, pick three to five companies whose products match your problem, read their recent stories and put your remaining questions to the community before you speak to sales.
If you want more background, here is more of the recent coverage.
SAP executives led by CEO Christian Klein demonstrated the Autonomous Enterprise powered by SAP Business AI Platform.
New innovations automate work and redesign workforce strategies.
Customer experience is ultimately defined by whether a business can follow through on customer commitments and deliver the promised outcome.
The question is whether we’re building the best version.
Understand the coming changes and what they mean in practice.
The 26AS/Form 168 gets updated quarterly and often gets checked only during the time of ITR filing. Without sufficient time to reconcile, businesses can lose out on TDS refunds or face a higher liability due to incorrect TDS credits. Businesses can ensure their filing is problem-free and that no working capital is stuck by reconciling regularly...
Running a restaurant means managing multiple tasks at the same time. An order comes in from a table. Another arrives from Zomato or Swiggy. The kitchen needs to know which dish goes where. Inventory needs to be tracked and replenished, and billing needs to keep moving, all at once.As a business's order volume increases, new sales channels get...
Weekly labor cost and occupancy reporting by community gives senior living finance leaders an early signal on margin. Learn what it takes to produce it. The post Labor cost and occupancy by community: the weekly numbers senior living finance teams need appeared first on Sage Advice US .
Below is the full message sent to all HubSpot employees today from our CEO, Yamini Rangan.
WALLDORF and GHENT, TechWolf is expected to become an intelligent core of the SAP SuccessFactors portfolio.
LAS VEGAS, Joule Work, Joule Assistants and SAP Business AI Platform help organizations turn business AI into trusted outcomes across every core function.
New innovations are bringing the Autonomous Enterprise to life.
Welcome to Part 2 of the series!In Part 1, we explored how Zoho Writer brings static PDF files to life.Part 2 is all about action.In this post, we’ll show you how document forms help you collect info, capture electronic signatures, and run full end-to-end workflows directly inside Zoho Writer.Sometimes, a document needs to do more than...
Manufacturing leaders don’t need convincing that production planning is broken by manual bottlenecks, they need a way to prove... The post AI Tools for Production Optimization: A Manufacturing Leader’s Guide to Agentic Digital Workers appeared first on IFS Blog .
Manufacturing leaders don’t need convincing that AI can help. They need to know which category of tool actually executes work... The post AI Process Optimization Tools and Software: A Manufacturing Leader’s Buying Guide appeared first on IFS Blog .
TL;DR How we know this: This article draws on Futurum Research’s 2026 study of 664 enterprise decision-makers across manufacturing, energy... The post AI Quality Control for Manufacturers: The Quality Assurance Methods Separating Production-Ready Digital Workers from Stalled Pilots appeared first on IFS Blog .